Privacy Policy

NEW IMAGE OFFICE DESIGN LIMITED are committed to protecting and respecting Your privacy.

Personal Information
• We collect Personal Information directly from You when You give the information to us
• We keep information on Your activity with us, including Your visits to Our Site
• We may use information from other companies about You

Purposes & Disclosures
• We use this Personal Information to deal with Your requests and offer You other services
• We may use information collected from Our Site to personalise Your repeat visits to Our Site.
• We may disclose information to other selected companies so that We or they may offer their products or services to You.

Your choices
• You may opt out of receiving marketing material from us.
• You may opt out of receiving offers from others.
• You have the right to see the information that We have about You and to get mistakes corrected.
• To exercise Your rights please contact Us at NEW IMAGE OFFICE DESIGN LIMITED, Nene Lodge, Funthams Lane, Whittlesey, Cambridgeshire, PE7 2PB. Our VAT number is 793053322 or by email to

1.1. We are committed to protecting and respecting Your privacy, and will use Our best efforts to safeguard Your privacy.
1.2. When You supply any Personal Information to Our Site We have legal obligations towards You in the way We use that information. We must collect the information fairly, that is, We must explain how We will use it and tell You if We want to pass the information on to anyone else. We will only use the data which We collect about You lawfully in accordance with the Data Protection Act 1998.
1.3. This Policy explains how We collect and use any Personal Information You supply to us, when using Our Site. We also explain about cookies, Our use of cookies and third parties’ use of cookies and how You may reject such cookies.
1.4. Please read this Policy carefully. It is important. If You have any queries on Our use of Your Personal Information, please contact us.

2.1. When you place an Order on Our Site, we will ask You for Your Personal Information.
2.2. By giving any Personal Information to Us by using Our Site You consent to Us collecting that Personal Information from You, using it and also contacting You in certain ways, as set out in this Policy.
2.3. We may collect and process:
2.3.1. Information that You provide to Us when You use Our Site, including information You provide when You register to use any part of Our site when subscribing to Our services when requesting further services when You enter any competition or promotion sponsored by Us and when You report a problem with Our Site
2.3.2. information that You provide when You contact Us in any way
2.3.3. the results of any survey that You complete at Our request for research purposes, although You do not have to respond to them
2.3.4. details of transactions You carry out through Our Site and of the fulfilment of any orders You make
2.3.5. details of Your visits to Our Site, including but not limited to, traffic data, location data, Weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that You access.
2.4. You warrant that :
2.4.1. any Personal Information that You give to us is true, accurate, current and complete in all respects
2.4.2. You will notify Us of any changes to the Personal Information You have given to Us
2.4.3. You will not impersonate any other person or entity or use a false name that You are not authorised to use
2.5. If You provide Us with information about another person, You confirm that they have appointed You to act for them, to consent to the processing of their personal data including any sensitive personal data and that You have informed them of Our identity and this Privacy Policy in accordance with which their personal data will be processed.

3.1. We may use Personal Information that You provide or that is obtained by us:
3.1.1. to register You with Our Site and to administer Our Site services
3.1.2. to process your Orders
3.1.3. to make decisions about You, for example by selecting products or services which We think will interest You from the information We have
3.1.4. to keep You informed of such products and services (including events, special offers, discounts, offers, competitions) that We feel might be of particular interest to You on by email, telephone, SMS text message
and other electronic messages such as picture, photo and video messaging, post, fax or otherwise
3.1.5. to administer any prize draws or competitions You may enter.
3.1.6. for assessment and analysis (e.g. market, customer and product analysis) to enable Us to review, develop and improve the services which We offer
3.1.7. to ensure that content from Our Site is presented in the most effective manner for You and for Your computer
3.1.8. to provide You with information, products or services that You request from Us or which We feel may interest You, where You have consented to be contacted for such purposes
3.1.9. to carry out Our obligations arising from any contracts entered into Between You and Us
3.1.10. to allow You to participate in interactive features of Our site, when You choose to do so
3.1.11. to notify You about changes to Our service
3.1.12. to administer Our Site
3.2. We may supplement the information that You provide to Us with information about You that We receive from third parties.

4.1. If You are an existing customer, We will only contact You by electronic means (e-mail or SMS) with information about goods and services similar to those which Were the subject of a previous sale to You.
4.2. If You are a new customer, and where We permit selected third parties to use Your data, We (or they) will contact You by electronic means only if You have consented to this.

5.1. We may permit carefully selected third parties to use Your Personal Information, to provide You with information about goods or services which may be of interest to You
5.2. We do not disclose information about identifiable individuals to Our advertisers, but We may provide them with aggregate information about Our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the Personal Information We have collected from You to enable Us to comply with Our advertisers’ wishes by displaying their advertisement to that target audience.

6.1. You have the right to ask Us at any time not to process Your Personal Information for marketing purposes, or to pass Your details on to third parties for marketing purposes. If so, please contact us.
6.2. If You want to be removed from Our mailing list, please send an email to with the word ‘remove’ in the subject line and the email address that You wish to be removed within the email. Please note that it may take up to 28 days to action Your request.

7.1. If You become aware that the Personal Information We hold about You is inaccurate, You may request that We amend it. Any requests should be made in writing to us.

8.1. You have the right to request a copy of the Personal Information We hold about You. We charge a small fee, at a level set under the Data Protection Act, for complying with requests for information. Please address requests to NEW IMAGE OFFICE DESIGN LIMITED, Nene Lodge, Funthams Lane, Whittlesey, Cambridgeshire, PE7 2PB. Our VAT number is 793053322 or by email to

9.1. All information You provide to Us is stored on Our secure servers. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our site, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.
9.2. We may keep Your Personal information on a remote server (or if on paper in secure storage) if We think that is necessary for the proper care of it for records, audit and regulation reasons and may make paper copies of any of it. We will ensure that all Personal Information supplied is held securely, in accordance with the Data Protection Act 1998.
9.3. For safety reasons We may store messaging transcript data (including message content, member names, times and dates) arising from the use of Our Site for a period of at least six months.

10.1. If You breach Our Terms, We can use whatever information that is available to Us about You to stop such behaviour. his may involve informing relevant third parties including as appropriate, Your employer, e-mail/Internet provider and law enforcement agencies about the content and Your behaviour.
10.2. In accordance with Our security procedures We may also request proof of Your identity before disclosing certain information to You.
11.1. We have a policy of continual improvement of Our Site. We therefore collect information automatically about Your visit to it. This is used to help Us see browsing preferences and Our marketing and positioning of the Site.

12.1. Our Site may, from time to time, contain links to and from the Websites of Our partner networks, advertisers and affiliates. If You follow a link to any of these Websites, please note that these Websites are outside Our control and have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any Personal Information to these Websites.
12.2. We are not liable for the practices of such third party Website operators in respect of Your Personal Information .

13.1. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our Site. Any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to try to prevent unauthorised access.
13.2. We take appropriate steps to keep secure any records which contain Your Personal Information both online and offline. We use firewalls to protect the information on Our servers.
13.3. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold Us responsible for any breach of security unless this is due to Our negligence or wilful default.
13.4. We will take reasonable precautions to prevent the loss, misuse or alteration of Your Personal Information Our employees, contractors and agents may be given access to any Personal Information which We collect, but their use shall be limited to the performance of their duties in relation to facilitating Your use of the Site.
13.5. Our employees, contractors and agents who have access to Your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable You to use the Site or to deal with requests which You submit to us.

14.1. Email which You send to Us or which We send to You may be monitored by Us to ensure compliance with professional standards and Our internal compliance policies.
14.2. Monitoring is not continuous or routine, but may be where there are reasonable grounds for doing so. Occasional spot checks or audits may also be undertaken in accordance with Our internal policies.

15.1. The internet is global and it is possible that information You provide to Us will be temporarily transferred via a route outside the European Economic Area as it passes Between You and us.
15.2. In carrying out the activities specified in this section, We may transfer data to reputable companies outside the European Economic Area.
15.3. We take steps to ensure that Your information will be afforded the same level of protection as that required of Us under applicable UK data protection legislation.

16.1. We may give information about You to the following:
16.1.1. to third parties to enable them to promote certain services to us, for example Web listing
16.1.2. to Our employees and agents to administer any accounts, products and services provided to You by Us now or in the future
16.1.3. to other organisations for the administration of prize draws or competitions
16.1.4. to anyone to whom We transfer or may transfer Our rights and duties under Our agreement with You
16.1.5. if We have a duty to do so or if the law allows Us to do so
16.1.6. in connection with any legal proceedings (including prospective legal proceedings)
16.1.7. in order to establish, exercise or defend Our legal rights
16.1.8. in the event that We buy or sell any business or assets, in which case We may disclose Your Personal Information to the prospective seller or buyer of such business or assets
16.1.9. if NEW IMAGE OFFICE DESIGN LIMITED or substantially all of its assets are acquired by a third party, in which case Personal Information held by it about its customers will be one of the transferred
16.1.10. if We are under a duty to disclose or share Your Personal Information in order to comply with any legal obligation, or in order to enforce or apply to enforce Our Terms, other agreements; or to protect the
rights, property, or safety of Us, Our employees, Our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk
16.2. We may disclose Your Personal Information to any member of Our Group.
16.3. We operate Our information technology systems but some data processing in relation to Web and email services is carried out on Our behalf by a third party. We may provide aggregate statistics about Our users and traffic patterns and related Site information to reputable third-parties, but these statistics will include no personally identifying information. We endeavour to ensure appropriate security measures are in place to prevent unauthorised disclosure of Personal Information .

17.1. Your browser also generates other information, including which language the Site is displayed in, operating system, browser type, and Your IP address. Your IP address is automatically logged by Our servers and used to collect traffic data about visitors to Our Sites, including analysing trends, administering this Site and tracking Your usage of this Site.
17.2. This is statistical data about Our users’ browsing actions and patterns, and does not identify any individual.

18.1. Cookies are small pieces of information which may be sent by a Web server (such as that used to run this Site) to an individual’s computer which are then stored on that computer’s hard drive.
18.2. Cookies record certain information about Your online browsing, for example the type of Web browser You are using.
18.3. Cookies do not contain confidential information such as Your home address, telephone number or credit card details.
18.4. There is more information to help You on this link:

19.1. Cookies and similar tracking devices are used by Us to identify when a visit from a user of Your computer is made to this Site and to keep track of Your browsing patterns on the Site.
19.2. They help Us to improve Our Site and to deliver a better and more personalised service. They enable us:
19.2.1. to estimate Our audience size and usage pattern
19.2.2. to store information about Your preferences, and to allow Us to customise Our Site according to Your individual interests
19.2.3. to speed up Your searches
19.2.4. to recognise You as a previous visitor to Our Site when You return to Our site
19.2.5. to monitor the way in which Our Site is used, including determining how frequently particular pages are visited and which are the most popular areas of Our Site.
19.2.6. to personalise Your browsing
19.2.7. to track Your interests so We can improve this Site for Your benefit and keep Our Site relevant to its users
19.2.8. to understand who has seen which pages and advertisements
19.3. Depending on the type of cookie We use, cookies also allow Us to make Our Site more user friendly, for example permanent cookies allow Us to save Your password so that You do not have to re-enter it every time You visit Our Site.
19.4. Please note that Our advertisers may also use cookies, over which We have no control.
19.5. These tracking devices are restricted for use only on this Site and are not used to transfer any Personal Information to any third party which is not directly connected with the operation of this Site.
19.6. Unless You have adjusted Your browser setting so that it will refuse cookies, Our system will issue cookies when You log on to Our site.

20.1. You may refuse to accept cookies by activating the setting on Your browser which allows You to accept all cookies, to notify You when a cookie is issued, or not to receive cookies at any time. However if You select this last setting You certain personalised services cannot then be provided to You and accordingly You may not be able to take full advantage of all of the features and services on Our Site.
20.2. We do not exchange cookies with any third party Websites or external data suppliers.

21.1. Just click on a cookie to open it. You will see a short string of text and numbers. The numbers are Your identification
code, which can only be seen by the server that gave You the cookie.

22.1. If You would have any questions about our privacy policy, please contact Us at NEW IMAGE OFFICE DESIGN
LIMITED, Nene Lodge, Funthams Lane, Whittlesey, Cambridgeshire, PE7 2PB. or by email to